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DIGITAL
INCLUSION

One in three DC seniors lacks reliable internet access or the skills to use it. WildTech provides devices, training, and ongoing support to close that gap at no extra cost.

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Pillar 1: Device Access

  •  We secure financial donations to refurbish and procure devices that we provide for free, or charge small cost recovery fees for refurbished laptop computers.

  •  We refurbish donated devices via our Computer Refurbishing Program, then provide them to people in need.

  •  We select relevant applications based on user needs and install the apps on the devices

Pillar 2: Internet Access Highlights

  •  Fully functioning in the today's world depends on reliable internet access.

  •  Disadvantaged individuals may lack access to internet in the home and at community locations.

  •  Our digital navigators can guide you to the optimal solution fitting your budget and needs.

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Pillar 3: Participant Training

  • All participants receive an initial training session

  •  After the training session, participants are eligible for our Six Module courses covering essential skills for their device

  •  Bi-Weekly "Advanced Tech Trainings" are also available for more in-depth learning

Pillar 4: Relevant Uses

  • To promote continued engagement, we've created a virtual meeting place via the Zoom platform.

  •  Utilizing Zoom presentations, we provide valuable information and resources from local service providers.

  •  Our Volunteer Corps program invites select participants to join in on creating weekly programming, encouraging increased peer participation.

  •  We provide virtual programming for socialization and entertainment including: Zoom parties, competitions, Movie of the Month, and Lunch Club.

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Pillar 5: Technical Support

  • Free help desk services are available, performed by our staff, volunteers, or trusted partners including Cyber Seniors.

  •  Live support technicians are available via email and by telephone.

Pillar 6: Participant Advancement

  •  Participants may discontinue device use due to technological issues that can be easily addressed.

  •  We actively track participant engagement and use proactive outreach to ensure no one is left behind.

  •  Our team of Advanced Techs utilize a variety of resources to aid Particioants  in returning to active device use

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Pillar 7: Work-Based Learning

  • For people seeking employment or entrepreneurship, computer access and digital literacy training are often not enough.  They need technology work experience to get a job, which can be hard to get.  WildTech provides real technology work experience for new computer users in many ways:

  • Seniors making presentations through Zoom 

  • Placements through DC’s Project Empowerment

  • Volunteers refurbishing computers

This Program Would Not Be Possible without the Help of our Generous Donors Including: 

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