D.C. Senior iPad Program

Frequently Asked Questions

Please browse below for answers to some of our most frequently asked questions. Is your question not on this list? Please visit our Contact Page to get in touch. 

Please contact DACL at (202) 727-5762 to be added to the waitlist. For further details please see our page on How to Join.

Seniors 60+ who:

  • Lack a computer or tablet in their household
  • Lack Wifi in their household
  • Are recommended by DACL
  • And are physically and mentally capable of using an iPad on their own (or have someone who can assist them on an ongoing basis, we also provide individualized attention to many seniors with disabilities)

Please Note: A computer 3 years old or older does disqualify a participant. Neither does a broken computer or a computer that is not available for their use (such as one owned by an adult child that the participant does not have access to).

All participants must be referred to WildTech by the D.C. Department of Aging and Community Living (DACL). DACL has prioritized seniors who are medically homebound in order to help reduce their social isolation.

  • One free iPad: loaned until program requirements are completed, then becomes their property (Includes 5G internet funded by DC Gov, no Wifi needed in their household)
  • An initial 1:1 training to set up the device, conducted over the phone by Wildtech
  • 6 required module courses conducted on Zoom by Professor Theresa James
  • Additional optional courses on Tuesdays and Thursdays about topics of interest to seniors
  • Help Desk technical & logistical support (Monday-Friday, 10am-4pm)

Loaded with numerous applications geared towards seniors that are featured in our trainings:

  • DC Public Libraries: DCPL app, Libby, Kanopy, Freegal Music, LinkedIn Learning, Mango Languages
  • Instacart, District Direct, DC311
  • Scrabble, Cribbage, Hearts, Wordscapes
  • Social interaction 10x a week
  • Technology that helps them connect with friends, family, government services, medical assistance, and community groups
  • Many seniors report using their iPads to read books, listen to music, attend religious services, order groceries, watch movies, take pictures, read news, etc.

WildTech and DACL will never ask participants for any payment, financial information, or passwords as part of the iPad Program.

The D.C. Senior iPad Program is a project administered by WildTech through a grant by the DC Department of Aging and Community Living.

DACL must specifically give WildTech the senior’s name to participate. If we get a call from a senior who is not on our list, we cannot intake them.

We advise that seniors who are not on our list call DACL’s INRA line to request to be added to a future list (there is likely to be a broader participant pool after the end of the current fiscal year).

WildTech aims to deliver iPads within 2 weeks of participant intake. Prior to delivering the iPad, we call the recipient to coordinate a delivery time. Please note that the call may come from a phone number with which you are unfamiliar. Because of this, during your waiting period, please make sure to answer calls from unfamiliar numbers or return any voicemail we may leave. If you have not heard from us within two weeks of having your intake, please contact our Help Desk at (202) 800-6868 to check the status.

YES – Our professional trainers are well-equipped to teach seniors who have never used computer technology.

WildTech's Senior iPad Program is made possible by a grant from DACL
Supported by the D.C. Department of Aging and Community Living